So towards the end of the day at the office today, a gentlemen walked in looking stressed out and proceeded to tell me that he had left his keys and cellphone locked in his car and that he desperately needed to use a phone.
Without hesitation of course, I offered my desk phone and told him to leave our work number for the towing company in case they needed to call back.
I further offered a seat in our waiting area so that he didn’t have to stand outside in the cold while he waited.
To be honest, I did what I thought anyone would do in this situation, but his level of gratitude made me feel as if I had offered my lottery winnings to him or something.
About a half an hour later, the tow truck arrived and he was on his way, but he came back one more time to drop off his business card and to thank me again for being so hospitable.
Sometimes, it truly is the smallest gestures that go a long way.
It was definitely my “feel good” moment of the day.